We are an independent specialist letting company who pride ourselves on our experience and professionalism.
Please visit our Property Search page to view all the properties we currently have available.
Should you become a tenant of a property managed by us, you can be assured of a positive experience.
The following measures are taken for your safety:
- All of our managed properties are Gas Safe certificated, and inspected for electrical safety, and furniture fire safety
- All Tenancy Deposits (bonds) are held in accordance with The Housing (Tenancy Deposit Schemes) Order 2007
Apply for a property by completing our Tenant Application form ...
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Finding a property
The first step is to contact us to provide brief details about yourself and about the type of accommodation you require. We will then search our database for suitable properties for you to view. We will also log your details so that we can contact you as suitable properties become available. It is wise to start looking at least a month before you wish to move as the best properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of six months. We regret that we cannot assist DSS claimants.
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding deposit', usually equivalent to two weeks' rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.
As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.
The rents for our properties are usually quoted calendar monthly, payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, gas, electricity and landline telephone costs. All rents are payable by bank standing order to our company bank account or your landlord's bank account.
A security deposit of a minimum of one month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed which protection scheme is utilised. The deposit is held to cover damage, breakages and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.
We charge £255 including VAT per applicant and then £120 including VAT for any additional applicants. This sum includes administration, referencing and preparation of the property.
During the tenancy please see below a list of possible fees:
LIST OF FEES:
|Renewal 6 month contract||£60.00||£12.00||£72.00|
|Renewal 12 month contract||£60.00||£12.00||£72.00|
|Arrears/Complaints against Tenants:|
|Failure to Keep Appointment||£30.00||£6.00||£36.00|
|Lost Key Call Out||£60.00||£12.00||£72.00|
|Provide a Reference (per person)||£15.00||£3.00||£18.00|
* Free if no extra conditions required
Charles Carter Lettings:
- Unique Personal Service
- Independent Specialists
- Covering The Three Counties: Worcestershire, Gloucestershire & Herefordshire