Charles Carter Lettings Refund Policy

Tenant Deposit:

Tenants deposit fees are non-refundable.

Payment of Rents Due:

Tenants paying rent will only be refunded if the rent is found not to be due. Refunds will be made back to the card from which they were paid and will be paid within 7 days of funds being requested for refund and accepted by Charles Carter Lettings as being owed.

In All Cases:

If any refund is deemed due by Charles Carter Lettings, refunds can only be made to the card that was used to purchase the goods and/or services.