Are you happy with the service you get from your current letting agent?
Do you think changing agents will upset your tenants?
Are you thinking that there will be cancellation fees if you change agents or that you simply don’t want the bother?
Think again!

I believe in giving my landlords the very best service possible and if your letting agent is not providing that for you then you should be thinking about making an Easy Switch to our personal property management service.

Stop thinking about changing your letting agent and make an Easy Switch today!

All you need to do is let your current agent know that you are switching agents and we will deal with everything else:

How to start your Easy Switch

Email Us

Letting us know that you wish to make an Easy Switch and we will provide all the information and paperwork that you need.

Notifying Your Agent

We can provide a handy template for an email or letter for you to send to your agent informing them that you are making an Easy Switch and transferring the future management to ourselves, asking them for all the relevant information such as tenant contact details, any service contracts and a note of any cancellation notice and fees, if required.

Keys and Paperwork

I will arrange for the keys and paperwork to be collected from the agent and for the transfer of the tenancy deposit via the Tenancy Deposit Scheme.

Keeping Tenants in The Loop

I will contact the tenants and inform them of the change of management. I will explain how they can report any repairs or other tenancy issues and provide standing order mandates.

What fees will an Easy Switch incur?

You may be liable for a cancellation fee with your current letting agent, depending on the terms of your contract with them.

As far as I am concerned, though, there will be no fees payable for:

– Dealing with your current letting agent for you.
– Reviewing your existing contract to establish the cancellation process for you.
– Carrying out an initial inspection within one month of making an Easy Switch.
– Liaising with your tenants to transfer the deposit and standing order.
– Reviewing the rental and negotiating a new agreement if the tenant is agreeable.

What happens after you make an Easy Switch?


I will arrange an inspection of the property within one month to ensure the tenant is looking after your property and adhering to the terms of their letting agreement.


I will provide a full report of my visit to you and make further inspections and send regular reports every six months.


I will evaluate the current rental and advise if I think it is correct or not.


If the tenant is agreeable I will negotiate a new fixed term and issue a new short assured tenancy agreement.


I will arrange for rent to be forwarded to you within five days of it clearing in our account.


I will provide prompt communication regarding any received maintenance issues, rent arrears etc.


I will continue to provide a complete professional service for you.

The Charles Carter Difference


Our offices are situated in the centre of Tewkesbury and from there we cover the 3 counties of Worcestershire, Herefordshire and Gloucestershire. Our centrally located office means all your property needs are under one roof.

Charles Carter is not a estate agent we are 100% dedicated lettings and property management specialists. This ensures your rental property is our number one focus and priority at all times. We are fully compliant and insured to ensure that your property investment is being cared to the highest standard. As a independent specialist we offer bespoke services to ensure all your individual needs are met.

Charles Carter Lettings is built on customers service so quality of service is at the very heart of everything we do. All services are personally oversean by me, Eddie Carter (Company Director). I am always available directly when required. We have a self-imposed limit to the number of managed properties that we care for thus ensuring you are never just a number and that the team will personally know you, your property and your tenants.

Meet The Team


Managing Director


Lettings Manager


Administration Manager


Finance Manager