Meet The Team

Eddie Carter

Managing Director 

Eddie prides himself on maintaining a personal service to his clients and is always at the end of the phone when needed.
Eddie is always pursuing his property interests, with a keen desire in developing his company, ensuring excellent customer service is achieved at all times. With such a passion with property Eddie enjoys the challenge of growing his personal property portfolio as well as a local property development business.
When he gets the chance you might spot Eddie surfing and kayaking … but if you can’t find him on or in the water, he’ll be spending time with his family and friends.

Scott West

Lettings Manager

Scott joined the company in 2012 as a Lettings Negotiator, dealing on a one to one personal basis with prospective tenants helping them in finding their “perfect property”

As lettings manager, he oversees the smooth operation of the Lettings department, while maintaining client relationships, expectations and quality customer service.

Scott enjoys training in the gym and has recently joined the property ladder, and can be found spending his spare time renovating his home.

Helen Gillespie

Administration Manager

Helen joined the team in February 2014 as Lettings Coordinator. 

Now, as Administration Manager, she ensures each individual let runs smoothly, whilst overseeing all office administration.

In her spare time, Helen enjoys travelling and long walks in the countryside with her dog.

Alan Williams

Finance Manager

Alan’s role includes day to day working on all aspects of accounts within the company.

Alan enjoys spending time with his family. Alan’s interests include all sports … he is involved in the coaching of a local Youth football team and also occasionally still plays 5-aside. Alan is also a season ticket holder at Hereford FC. Alan enjoys keeping fit by cycling around the Gloucestershire countryside.

Alan relaxes by listening to music and reading. He also plays the trumpet (until he’s requested to stop by the family!!!).

Angel Gale

Gloucestershire Property Manager 

Angel joined the team in January 2023 as the property manager for Gloucestershire, looking after property maintenance, compliance and end of tenancy processes. 

Her career in the property sector started as a Sales and Lettings Negotiator 4 years ago, after finishing Drama College, and has been working in Lettings and Property management ever since. 

Alongside this she is working towards a Level 3 ARLA qualification with PropertyMark & is studying an English Literature Degree at the OpenUniversity. 

When not studying, she can usually be found baking something or singing musical theatre with Nova, her Cat.

Victoria Whitcher

Senior Property Manager (Worcestershire)

Victoria joined the team in 2022 after working within the property sector for almost twenty years, spending an equal amount of her time in sales and lettings.

As property manager, she deals with the ongoing maintenance of the tenancies, whilst delivering excellent customer service and a wealth of knowledge.
In her spare time, she enjoys spending time with her family, making a mean cocktail and learning to become a gardener.

Katie Westwood

Property Lettings and Management Assistant

Katie joined Charles Carter Lettings in 2020. Her role in the company involves everything from inspections to viewings and admin to marketing.

Katie is currently studying a Marketing focused degree at university as she continues working for the company remotely. She hopes to soon integrate this knowledge from her degree to benefit the company.

In her spare time Katie enjoys going out on the weekends with her friends at university. Any other downtime Katie has is spent with her family.

The Charles Carter Difference


Charles Carter is not a estate agent we are 100% dedicated lettings and property management specialists. This ensures your rental property is our number one focus and priority at all times. We are fully compliant and insured to ensure that your property investment is being cared to the highest standard. As a independent specialist we offer bespoke services to ensure all your individual needs are met.

Charles Carter Lettings is built on customers service so quality of service is at the very heart of everything we do. All services are personally oversean by me, Eddie Carter (Company Director). I am always available directly when required. We have a self-imposed limit to the number of managed properties that we care for thus ensuring you are never just a number and that the team will personally know you, your property and your tenants.

Our offices are situated in the centre of Tewkesbury and from there we cover the 3 counties of Worcestershire, Herefordshire and Gloucestershire. Our centrally located office means all your property needs are under one roof.

Meet the team
The CCL Team

Our team are dedicated to providing a first class service to tenants and landlords.
We are always happy to help, please do not hesitate contact us on 01682 292154.