Meet The Team

Eddie Carter


Eddie prides himself on maintaining a personal service to his clients and is always at the end of the phone when needed.
Eddie is always pursuing his property interests, with a keen desire in developing his company, ensuring excellent customer service is achieved at all times. With such a passion with property Eddie enjoys the challenge of growing his personal property portfolio as well as a local property development business.
When he gets the chance you might spot Eddie surfing and kayaking … but if you can’t find him on or in the water, he’ll be spending time with his family and friends.

Scott West

Lettings Manager

Scott joined the company in 2012 as a Lettings Negotiator, dealing on a one to one personal basis with prospective tenants helping them in finding their “perfect property”

As lettings manager, he oversees the smooth operation of the Lettings department, while maintaining client relationships, expectations and quality customer service.

Scott enjoys training in the gym and has recently joined the property ladder, and can be found spending his spare time renovating his home.

Helen Gillespie

Administration Manager

Helen joined the team in February 2014 as Lettings Coordinator. 

Now, as Administration Manager, she ensures each individual let runs smoothly, whilst overseeing all office administration.

In her spare time, Helen enjoys travelling and long walks in the countryside with her dog.

Alan Williams

Finance Manager

Alan’s role includes day to day working on all aspects of accounts within the company.

Alan enjoys spending time with his family. Alan’s interests include all sports … he is involved in the coaching of a local Youth football team and also occasionally still plays 5-aside. Alan is also a season ticket holder at Hereford FC. Alan enjoys keeping fit by cycling around the Gloucestershire countryside.

Alan relaxes by listening to music and reading. He also plays the trumpet (until he’s requested to stop by the family!!!).

Thomas Thornley

Lettings Assistant

Tom recently joined the team at Charles Carter as lettings assistant.

Having worked in the Landlord & Property Insurance industry for the last 7 years, he has always had a passion for excellent customer service and becoming an expert in lettings and property management.

On the weekend you may find him on the banks of your local lakes & rivers fishing and in his downtime he enjoys going on walks with his wife (Zoe) and little boy (Henry).

Rosanna Allsop

Property Manager

Rose is a Property Manager here at Charles Carter, covering the Worcestershire area where she currently lives in the City Center. Rosanna joined Charles Carter with previous experience from another estate agent wanting to provide a more personalised property management service. Rosanna likes getting to visit each property she manages to build in depth knowledge in order to deal with all maintenance efficiently. Rose really enjoys meeting with our Landlords and Tenants to building lasting relationships. Outside of work she enjoys long walks with her cocker spaniel Kevin and spending time with family and friends.

Katie Westwood

Property Lettings and Management Assistant

Katie joined Charles Carter Lettings in 2020. Her role in the company involves everything from inspections to viewings and admin to marketing.

Katie is currently studying a Marketing focused degree at university as she continues working for the company remotely. She hopes to soon integrate this knowledge from her degree to benefit the company.

In her spare time Katie enjoys going out on the weekends with her friends at university and back home. Any other downtime Katie has is spent with her family.

The Charles Carter Difference


Our offices are situated in the centre of Tewkesbury and from there we cover the 3 counties of Worcestershire, Herefordshire and Gloucestershire. Our centrally located office means all your property needs are under one roof.

Charles Carter is not a estate agent we are 100% dedicated lettings and property management specialists. This ensures your rental property is our number one focus and priority at all times. We are fully compliant and insured to ensure that your property investment is being cared to the highest standard. As a independent specialist we offer bespoke services to ensure all your individual needs are met.

Charles Carter Lettings is built on customers service so quality of service is at the very heart of everything we do. All services are personally oversean by me, Eddie Carter (Company Director). I am always available directly when required. We have a self-imposed limit to the number of managed properties that we care for thus ensuring you are never just a number and that the team will personally know you, your property and your tenants.

Covering The Three Counties

Visit Us

102 Church Street
GL20 5AB

Call Us

01684 292154

Email Us